RETURN, REFUND AND SHIPPING INFORMATION
We Accept Returns Within 7 Days From The Date Of Delivery For All Unused And Unworn Items With Sealed Tag. However, Please Note That The 7 Days Return Does Not Apply To Customised And Personalised Jewellery, All Silver Coins , Utensils And God Idols Other Than In Cases Of Defective Product . Shri Vinayak Jewellers Reserves The Right To Process Refunds After Checking The Returned Items. Any Shipping Charges (If Paid) At The Time Of Placing The Order Are Non-Refundable In Case Of Returns.

It Is Mandatory That All Packaging Material Must Be Return Along With Products I.E. Box, Shri Vinayak Jewellers Kit, Free Gift, Etc . With Original Invoice. Once The Product Reaches Our Warehouse, Quality Check Is Done And Refund Is Processed Within 48 Hours. All The Return Product Opened At Our Warehouse For Quality Check Under The CCTV Surveillance.

If Requested By You, We Will Re-Send The Same Design Or In Case Of Non-Availability We Will Initiate The Return And Refund Process. All Refunds Will Only Be Done When The Product Reaches At Our Warehouse And Quality Check Is Done. PRODUCTS THAT ARE DAMAGED OR MODIFIED BY THE CUSTOMER MAY NOT BE ACCEPTED.

In Case Of Missing Items In Return Orders, I.E., Where The Customer Claims To Have Returned Multiple Products But Actual Pickup Doesn’t Include All Said Items, The Company Has A Right To Deduct An Amount Up To The Full MRP Of The Missing Product From The Refund Amount. This Shall Extend To Promotional Products, Including But Not Limited To Free Gifts And Silver Coins. Due To The Nature Of The Product, WE DO NOT ACCEPT RETURNS FOR NOSE PIN, SILVER IDOLS, SILVER COINS AND SILVER UTENSILS CATEGORIES ETC. For Any Assistance, Please WhatsApp : +91 9876543212.

Due To The Nature Of The Product, WE DO NOT ACCEPT RETURNS FOR NOSE PIN, SILVER IDOLS, SILVER COINS AND SILVER UTENSILS CATEGORIES ETC. For Any Assistance, Please WhatsApp : +91 9876543212.

RETURN PROCESS:
You Can Initiate A Return Request From Our Website Or WhatsApp. Alternatively, You Can Reach Out To Our Customer Support Team, And They’ll Guide You Through The Process. Once You Have Booked The Return Request, We Request You To Be Available For The Reverse Pick-Up, And We Request You To Answer Calls From The Delivery Partner. In The Absence Of Your Availability Or Inability To Answer The Calls, The Delivery Partner May, At Their Discretion, Cancel The Reverse Pick-Up. In All Such Cases, The Process Will Have To Be Re-Initiated Again, And The Overall Timeline Will Increase.

FOR RETURN ADD. :- Shri Vinayak Jewellers | Delhi

Further, Please Note That While Most Pin Codes Are Forward And Reverse Serviceable, In Rare Cases, Some Pin Codes May Only Be Forward Serviceable And Not Reverse Serviceable. In All Such Cases, We May Request You To Return The Product Via An Alternate Courier Service, Such As India Post And Reimburse All Reasonable Shipping Costs (Up To Rs 70) Incurred By You For Processing Such Returns.

In Case The Charges Exceed Rs. 70, All Charges (Return Shipping, Duties, Taxes, Fees, Etc.) In Excess Of Rs. 70 Will Be Adjusted Against The Customer’s Refund. In Case Of Non-Serviceable Pin Codes, The Customer Is Responsible For Returning The Jewellery To Our Warehouse And Will Receive Rs.70 Towards Shipping Charges With Their Refund.

In The Unlikely Event That You Receive An Empty Parcel , Missing Product And/Or Damaged Product, We Would Request You To Reach Out To Our Customer Support Team For Assistance Within 48 Hours Of The Package Being Delivered. We Will Be Requiring A 360-Degree Unpacking Video Of The Parcel For Us To Process The Request Further. Please Note That Insufficient Evidence Or Visible Signs Of Tampering With The Packet May Result In Your Claim Not Being Honoured. In All Such Cases, The Brand Reserves The Right To Take The Final Decision.

For Prepaid Orders, Refund Is Done To Original Payment Mode. For COD Orders, Refund Is Done Via UPI/Gpay/Phone Pe/Paytm Or The Client’s Bank Account.
We Care About Our Clients And Make Sure That All Our Products Are Well-Packed For Shipping. When The Product Gets Shipped From Our Warehouse, The Customer Receives A Message Through WhatsApp/Email With Tracking Details. We Offer Free Shipping Within India,

Shipping & Delivery Policy
This is another policy that must be clearly stated on website. Include the delivery time frame and any restrictions that merchant might have on delivering the products. List on the website all export restrictions that merchant is aware of for the products that are sold online. A company must ship your order within the time stated in its ad or give an option notice to the customers otherwise

Shipping & Delivery Policy (Products)
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Shri Vinayak Jewellers Private Limited (Formerly Shri Vinayak Jewellers Private Limited) is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Shri Vinayak Jewellers Private Limited (Formerly Shri Vinayak Jewellers Private Limited) is in no way responsible for any damage to the order while in transit to the buyer. Shri Vinayak Jewellers Private Limited (Formerly Shri Vinayak Jewellers Private Limited) is proud to use E - Shri Vinayak Jewellers Private Limited for fast, easy and efficient secure payments. All major credit cards are accepted.

SHIPPING & RETURN INFORMATION FOR INTERNATIONAL:
For International Shipping, The Shipping Is Free For Orders Above $250 And If It’s Below $250, Default Shipping Charges OF USD 18/ INR 1450 Is Added. For Timely Delivery, Please Make Sure That The Delivery Address And Contact Information Ar